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Thank you!

Meet our Founder

SANDY BREWER

Sandy began her career as a travel agent in 1984. She has seen the industry change into what it is today and is excited about what the future holds. In 2006, Sandy opened The Travel Agency, Inc. in Arlington’s Historic Depot Square with a dream of using her knowledge and love of travel to help others plan the trips that would turn into wonderful memories. Then in 2014, she opened the doors to our Chattanooga office. Her passion has always been helping to make your dreams a reality. Her goal is to make your experience with The Travel Agency, Inc. one that keeps you coming back and that makes you want to tell your friends and family about us. Your vacation experience should be wonderful and that wonderful experience should start with us.

Kind notes from our clients

Kimi is absolutely, 100% the reason my trip went so smoothly. Planning out hotels/flights/transportation stresses me out the most, and Kimi did it so quickly and easily that I never felt an ounce of my usual stress! I was able to focus on what I actually wanted to do, which Kimi also helped me figure out, then found tickets and tours for those things. Her efficiency is incredible! She checked in frequently and kept us updated. She was with us every step of the way, from when we first decided to take the trip to the moment we got back home. And to plan a trip for the Olympics! I feel like that makes everything harder but with Kimi, it couldn’t have been easier. I will definitely be using her again for my next trip! LJ, Paris France, August 2024 Worked with Kimi Videto I cannot recommend Kimi enough!! She took what we were looking for and provided an even better experience than we were hoping for! She was reliable, organized, and took care of all the little details so that we just needed to show up ready to have a great time! It was so nice not stressing about printing all of our travel documents, etc because she had ensured we had everything we needed. She also had the insight to pick incredible rooms that took us right out to the adults only section with the pool so we didn’t have to encounter a ton of kids in our area. It was a detail we didn’t even think about so it was such a nice surprise and a detail we were very thankful for. It was such a smooth planning experience and it freed us up to plan all of the fun details/party favors without having to deal with the administrative logistics of planning a group trip. Thank you Kimi!! Our trip is one we will never forget! Ofelia, Bahamas, July 2024 Worked with Kimi Videto ​ April is AMAZING!!! She made our 2 week honeymoon the most magical in Italy and Greece! The itinerary was amazing and made it very easy for us to know what’s next and where to go! Definitely using her again and recommending to everyone who needs a travel agent!! Macie, Italy & Greece, June 2023 Worked with April Smith ​ April is incredible. I dreamed up a big plan to surprise my parents with a trip to Europe (two destinations) and April helped me bring it to life. She guided me with flight, hotel, and excursion recommendations and honestly made the process so easy. We had the BEST time and can’t wait to book with her again!                                                                   Mary Vollmar, Netherlands, May 2023                                                                   Worked with April Smith ​ Thank you for making our honeymoon the BEST! We felt like kings and queens! Bri Kellum, Playa Mujeres, April 2023 Worked with Jennifer Pearson ​ April helped make our honeymoon in Italy incredible! She picked the most amazing hotels and helped us plan our excursions that made the most sense. We went to Florence, Sorrento, and Rome for 5 full days and 2 days of travel. This was a perfect way to celebrate married life. The Reeses, Italy, April 2023 Worked with April Smith ​ Patience was a great help and planned a wonderful trip for us. She worked with us until everything was set and in place and made everything go smoothly. Mary Ann Campbell, Italy, April 2023 Worked with Patience Harris ​ April was a pleasure to work with! My husband and I were in over our heads when it comes to booking and figuring out everything Europe! April was helpful and kept us in budget while keeping us in nice hotels with accommodations! Can't wait for our next trip with April! Baylee Street, Rome, Florence, London, & Paris, March 2023 Worked with April Smith ​ Working with Patience was a complete joy ! All the t’s were crossed and I’d dotted ! Loved the detail and how organized she was. Our trip to Egypt was incredible! James Howard, Egypt, December 2022 Worked with Patience Harris ​ Working with April was awesome! She has so much knowledge and provided insight and advice that allowed us relief going to another country we had never been to. We were able to show up and enjoy the trip knowing that we had transportation between cities, great places to stay, and fun excursions planned! It truly was a fabulous experience working with April and I highly recommend her services. She listened to what we wanted for our trip and she organized it all perfectly so we could have our dream Italian adventure. Ashlyn, Italy, December 2022 Worked with April Smith ​ Patience was extremely knowledgeable and helpful in planning my Alaskan trip with my girls and I. From our initial conversation until the trip was over, she provided excellent insight and was there for us every step of the way. It was a trip of a lifetime for my girls and I! I will certainly be using her again for our next grand adventure! Beth Bowie, Alaska, December 2022 Worked with Patience Harris ​ We were so happy we had April as a travel agent! She provided excellent recommendations, timely response/bookings, and stayed within our price limit. On the early stages of planning she was great about providing options and changing the itinerary to fit our wants. It was amazing to have a “home base”. We had one unexpected cancellation (that I had booked on my own) and she quickly got us a similar experience booked within the same price! At one point she even was up in the middle of the night rearranging our transportation after an unexpected circumstance. April was fully committed to making our trip everything we wanted and we are so appreciative!! Val, Italy and Paris, December 2022 Worked with April Smith ​ 100% recommend using Jennifer Pearson to plan your next vacation! We were so thankful for her! She made it so easy! And we LOVED where we went! 1000/10 Rebekah O'Hara, Secrets Playa Mujeres, December 2022 Worked with Jennifer Pearson ​ She was so helpful and answered my questions. She was so patient with me! She has helped me with so many trips now and helped introduce us all to Universal parks. Laura Battle, Universal, December 2022 Worked with Patience Harris ​ April is amazing! She helped us decide our honeymoon destination and it was perfect! Exactly what we told her we wanted out of the trip. She made it so easy for us to focus on deciding exactly what wanted and she worked out the logistics. We definitely recommend her services and will be using her services again in the future. Sandals Antigua, November 2022 Worked with April Smith ​ We had an absolute BLAST!!!  Many thanks to you for making this one of the best Vacations EVER!  It was an effortless vacation from the time we arrived till the time we departed.  Again, thank you so much for making the process and trip so FUN, EXCITING and effortless.  Can’t wait to see what options you send for our next vacation adventure. Norman & Nanette Morton, Secrets Playa Mujeres, July 2019 Worked with Sandy Brewer Patience made this trip the best ski trip we have ever taken.  She absolutely took charge and gave us multiple options for us to consider.  It was so freeing having her do all the planning.  We have never used a travel agent for our ski trips so we didn’t know what exactly to expect.  However, you guys exceeded our highest expectations. . Jimmy & Brittany Moncrief, Whistler, March 2019 Worked with Patience Harris We LOVED LOVED our room and view at Secrets! It was perfect! Thank you so much for planning this trip! It was so organized!!! We didn’t have to think about a thing when it came to where we were supposed to be and when! Nick & Mary Beth Miller, Secrets Wild Orchid, October 2018 Worked with Sandy Brewer Oh my goodness the trip was wonderful! I can't even begin to describe how thankful and happy we are that we took this trip! Alaska is just beautiful! We took loads of pictures but as people say, they just don't describe enough of what you experience. And though weather included rain, it doesn't spoil a thing! Thank you so much for all your help! You were great! We appreciated the cheese tray and the nice dinner on board ship one night. So special! We would highly recommend Princess Cruise Land/Sea for Alaska and your agency! Everything ran so smoothly. Tour guides were so nice, helpful and informative. Didn't expect to learn so much about Alaska! Thanks for all your advice and tips on excursions to take! Ed's favorite was Denali Wilderness Tour and mine was Yukon White Pass Train excursion. (But loved them all!) Thanks again for helping make this a very special and memorable trip! Ed & Kathy Bailey, Alaska Princess Cruise, August 2017 Worked with Gina Baumgardner Our trip was far beyond our expectations. The Fairmont was perfect, the room and views were amazing. The flights were flawless, the ship and crew fantastic. The Jeep ride is highly recommended and Alaska….. you know how wonderful it is. We enjoyed every moment. Thank you for helping make our anniversary perfect! Kerry & Mary Malone, Alaska Celebrity Cruise, July 2017 Worked with Sandy Brewer Jason and I had the most marvelous experience on our honeymoon; we were thrilled with all the pre-planning you did that saved us time and hassle. The Honua Kai was beautiful and luxurious and we couldn't have asked for better. Thank you for your expert planning. I'll definitely recommend you to anybody I know who is traveling, and we hope to plan another vacation with you in the near future. Jason & Mindy Griffin, Hawaii, July 2017 Worked with Sandy Brewer OMG Sandy We had a great time. It was my husband's first time out to Vegas and he's ready to go back already!! From the moment we started the vacation from flight there to the return home .. everything was groovy.. lol .. Our room view was spectacular and we were able to walk pretty much to any place that interested us... thanks for a great first visit with my husband to Vegas.. He wants me to contact you around December and we will go back again.. same hotel he loved it ... very accommodating facility... had all the perks we needed!! Thanks Sandy ....YOU ROCK! Best Anniversary David & Farlisha McChristion, Treasure Island, July 2017 Worked with Sandy Brewer We really had the best time together and I was a complete and total diva leaving this place. When I started looking up resorts in Cancun, I was so overwhelmed. So, I contacted Victoria Reisinger (Travel Agent Specialist). I gave her a ridiculous list that I wanted our resort to have. Within no time, she emailed me back 3-5 different resorts that met all of the criteria. We ended up at this resort: Unico 2087, which is brand new and opened in March. Not only did she find our dream resort, but she also gave us an honest opinion and helped us make a decision. She literally did ALL of the footwork: booking the resort, booking plane tickets, booking a private shuttle to and from the airport, sending all of our documents to us in the mail, and answering my million questions-all at no cost. She is THE BEST. We travel a lot and we will never do it by ourselves anymore. I recommend her to anyone who travels. I think this covers most of the questions I have received. For anyone traveling or having trouble, contact Victoria in Chattanooga! She is the sweetest! Cheyenne Brown, UNICO 20 87, May 2017 Worked with Victoria Reisinger We had a wonderful time in Punta Cana…. As with all resorts, I can tell you all the pros and cons but this was one of the TOPS… It rained solid on us for 2 days which is something that NEVER happened but it was OK as several were sunburned so bad that they couldn’t have gotten outta the room anyways… We lathered them in sunscreen but for a few, just didn’t do it’s job… Kids were ordering ROOM SERVICE ( chicken nuggets and french fries at 11 PM) and having a blast… Our rooms were in the middle of the resort RIGHT TOGETHER….( adjoining) PERFECT !!!!!! WE LOVED THAT…. We all agreed that our room location can make or break a vacation… Couldn’t have been better…. Surprisingly, we stayed in the big pool more that the waterpark…. The waterpark was more for kiddies … The downside of the resort is that the waterpark & sports center is at ONE END and the pool and water is the other end…. LOTS of walking and waiting on carts…. Never knew at which end our group was.. LOL The UPSIDE was the swim up pools… THAT was the BOMB !!!! We spent an awful lot of time right outside our rooms … When we were tired of walking……. they jumped right in…... Loved it.. Service was FIRST CLASS and food was great…. All in All~ it was a good trip and worth the $$$… As always, we THANK YOU for all you did to make it smooth… David and Pam Goode, Nickelodeon Punta Cana, May 2017 Worked with Sandy Brewer The tours were great. We loved Yosemite. There wasn't one tour guide that was bad. All were so knowledgeable. Our room was lovely. Thanks so much for setting this up. Penny and Bob Cappel, Muir Woods / San Francisco / Yosemite, July 2016 Worked with Sandy Brewer This was SOOOOO fun!!!! Highly recommend!!!!!! Everything has been great so far!!!!! Thanks for setting us up! That wine train was awesome as well! It was definitely a memorable trip!!!!!! Want to go again!!!! Becky, San Francisco and Napa Valley, June 2016 Worked with Gina Baumgardner Thank you for setting up this trip. New Zealand was our dream vacation exceeding our highest expectations. The trip was fast moving and we traveled by Bus, ferry boat and sight seeing boats and observed New Zealand from top to bottom. New Zealand is a beautiful country with the landscape changing almost at every turn in the road. The people were friendly and welcoming. All our rooms were clean and of high quality. The tour guide and driver were the spark plugs that made the trip come to life, friendly, humorous,and well informed on the history and facts of New Zealand these two hard working men made each day of the trip a success. If anyone wants to truly see the wonders and enchantment of New Zealand tell them to take this 14 day trip. The air travel was smooth with only one minor delay on the last connection to Little Rock (plane replacement) was right on time. Business class was really great and we both enjoyed the special treatment wonderful food and the chance to lie down for the long trip over and back. Jan enjoyed her Bucket List trip for our “50th” as did I . Thank you again for this great trip. Mike and Jam McInerney, Qantas 14 Day New Zealand Highlighter, March 2016 Worked with Sandy Brewer I've been wanting to tell you how much we loved working with you and also how much we enjoyed this trip. All your recommendations were great. Our room was great. The weather was great considering all reports were that rain was scheduled this August and September more than normal. The land portion's weather turned colder than normal but that made the autumn colors pop out more. Then a day before we were to do Denali National Park, it snowed 5 inches. The tours were delayed a few hours the next day but we still got the whole 7-8 hour tour. Seeing the animals in the snow (we had flurries the next two days) added a whole new dimension. I just had to rob one of David's coats. Much to our surprise, on the land portion, we met a preacher and his wife who used your same company because his aunt uses you guys. They were from Verona,MS and of course, we had some sweet Christian fellowship. Small World. Thanks again, Gwen Hodges David and Gwen Hodges, Princess Cruise Alaska Connoisseur Cruise Tour, August 2015 Worked with Sandy Brewer ​ We all had a great time on our trip and I just wanted to thank you for all your help. We appreciated the yummy chocolate covered strawberries in our room when we arrive. Everything went perfectly and we now have several thousand photographs to go through! Dan said his "shutter finger" hurt after the day in Glacier Bay. He stayed on the balcony with camera the whole time. Linda Brooks, Alaskan Princess Cruise, June 2015 Worked with Sandy Brewer Victoria is amazing! She helped us decide on a honeymoon that suited us and encouraged us to use Contiki. We had a few hiccups at first when our original tour became unavailable but she explained our options and then took care of all the details. We couldn't have been more pleased with our experience. We went to Italy for twelve days and our guided group experience was incredible! Victoria was available to us throughout our trip for any needs and even came to our rescue when my shuttle coupon and travel book were lost. If you are planning your holiday vacation, adventure extravaganza or a romantic honeymoon you should use this travel agency. 100% satisfied! Love, The Odells Holly Odell, Contiki European Tour November 2014 Worked with Victoria Reisinger

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